AI Agents for Customer Retention
For businesses that need to boost conversions, cut churn, and deliver premium service from day one.
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Onboarding to Renewal, One AI Agent Does it All
Retain to Gain & Boost Revenue
#1 AI Agent for Churn Reduction
LiveX AI ChurnControl transforms retention into revenue. Ditch outdated pop-ups and static AI with intelligent, adaptive AI Agents that engage customers and stop churn.
- 35% Churn Reduction: Fast, personalized interactions to retain customers.
- Empathetic Engagement: Human-like Avatars build trust in real time.
- Critical Insights That Drive Growth: Uncover trends from unstructured data to refine retention strategies.
- Deploy New Strategies Based on Real Data: Launch new strategies in one day—no engineering needed.
Smarter Support Bigger Savings
LiveX AI Agents deliver precise, 24/7 support in any language, outperforming outdated systems to boost satisfaction and cut costs.
- 88% Self-Resolution: AI-driven solutions empower customers to solve issues effortlessly.
- Empathetic AI Avatars: Real-time, personalized interactions build trust and delight.
- Omni-Channel Excellence: Seamless support across search, chat, voice, and QR codes.
- Unmatched Insights: Optimize products and experiences with data-driven clarity.
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The integration of LiveX AI Copilot has indeed been transformative, revolutionizing our real estate marketing and sales strategies.
🚀 We’re honored to be featured in Generative AI’s latest Beehiive newsletter! 🌟 This edition covers major AI advancements, from OpenAI pushing the boundaries of deep learning to Microsoft Paint's long-awaited AI update. We’re thrilled to see LiveX AI’s ChurnControl showcased as a game-changer for customer retention.
With just one line of code, ChurnControl helps businesses tackle end-of-year churn, achieving:✨ Up to 5X conversions📉 30%+ churn reduction💰 40x ROIRead the full newsletter here: https://lnkd.in/g5wJArcQ
"LiveX is so different from anything else I've seen. I like that it mimics human interaction… LiveX can really keep the customer engaged…"
Companies like LiveX AI are already benefiting from this partnership. LiveX AI is building AI agents that reduce customer support costs while providing a more personalized experience. And Standard.ai is helping brick-and-mortar stores understand customer behavior and improve the in-store experience.
“We recently hosted our annual Google Cloud Startup Summit, and we were thrilled to showcase a wide range of AI startups leveraging Google Cloud, including… LiveX AI… As a former co-founder and venture capitalist, I was inspired by the remarkable solutions these startups are developing…
… Jia Li (co-founder and chief AI officer at LiveX AI) highlighted the impact of using Google Cloud and NVIDIA technologies… This approach has enabled LiveX AI to reduce operational costs by approximately 66%...
… We’re thrilled to continue supporting startups in their journey toward leveraging generative AI, and I look forward to seeing the innovative solutions that emerge from this vibrant community…”
We’re thrilled to share that we’ve been named a finalist for the 2024 Engage Awards in the category of ‘Best Use of Technology in Customer Engagement’! 🏆We’re honored to stand alongside some of the most innovative leaders in the field, including Lenovo and GemSeek, Part of Accenture Song, whose groundbreaking work continues to redefine customer experiences, as well as many other incredible organizations driving change
“By leveraging the power of NVIDIA NIM™ inference microservices on GKE with NVIDIA GPUs, LiveX AI has achieved a 6.1X increase in average token speed. This enhancement lets LiveX AI deliver personalized experiences to customers in real time, including seamless customer support, instant product recommendations, and reduced returns.”
“… Akool partnered with LiveX AI, a cutting-edge AI agentic customer experience platform, enabling real-time, dynamic interactions with human-like engagement… allowing attendees to navigate event information effortlessly… [and allowing] GPT DAO to save on the costs and logistics of deploying a large human support team…”
“Since generative AI first captured the world’s attention, there’s been a vigorous discussion about what, exactly, the new technology is best used for… Hundreds of Google Cloud customers have now put AI agents and gen-AI solutions into production throughout their businesses and the world…
…Here’s a snapshot of how 185 of these industry leaders are putting AI to use today, creating real-world use cases that will transform tomorrow…
… LiveX AI delivers AI Agents that swiftly enhance product education, boost customer conversion, reduce churn, and provide personalized customer support, with the goal of offering everyone a seamless VIP experience across their customer journey.”
“LiveX AI stands at the cutting edge of generative AI technology, building custom, multimodal AI agents that can see, hear, chat, and show to deliver truly human-like customer experiences. Founded by a team of experienced entrepreneurs and distinguished tech leaders, LiveX AI provides businesses with trusted AI agents that deliver strong customer engagement across a variety of platforms…
… For LiveX AI customers, this means:
- Up to an 85% reduction in customer support costs given efficient AI-driven resolutions
- Significant improvements in first-response times, from industry standards of hours to mere seconds
- Enhanced customer satisfaction, reducing returns by approximately 15% due to more accurate and timely resolutions
- Improved lead conversion by 5x with an intelligent, actionable AI agent.”
“The LiveX AI team comprises a remarkable mix of experienced entrepreneurs and distinguished leaders, including an IEEE Fellow acknowledged for leadership in large-scale AI, a Young Global Leader of the World Economic Forum, and ex-CXOs from Fortune 100 companies and emerging startups. The company is dedicated to redefining sales and customer support through AI agents and envisions leveraging AI to enhance everyday life…
…The journey of LiveX AI is a testament to the power of vision, innovation, and resilience in the tumultuous world of startups. The founders' commitment to redefining the consumer experience through AI agents sets a powerful example for other entrepreneurs…”
“The Startup #GoogleCloudSummit started and ended with AI success stories! Learn how startups like Higgsfield AI, Click Therapeutics, Inc., Baseten, LiveX AI Inc., Reve AI, and Vellum are building and scaling groundbreaking #generativeAI solutions on Google Cloud…”
“Thrilled to see the incredible innovations being driven by AI startups on Google Cloud! 🚀
In my latest blog post… James Kalani Lee and I explore how Google Cloud is fueling the next generation of AI leaders, providing them with the resources and support they need to build and scale groundbreaking solutions.
Check out the highlights of game-changing startups like BHSN, Chainguard, Form Bio, General Agents, Higgsfield AI, LastMile AI, LiveX AI Inc., Magic, Martian, Mistral AI, Pinecone, Sakana AI, turbopuffer and discover how they’re leveraging our technology to scale and innovate…”
“Akool reduced subscriber churn by 26.4% in just one month with LiveX AI Inc.’s ChurnControl! 🚀 Thanks to real-time interventions and proactive support, we’re boosting growth while keeping customers happy.”
“Check out our exciting collaboration with LiveX AI Inc. at the Gen AI Summit! 🌐 We're featuring an AI avatar chatbox that can assist with all your inquiries. Visit the official website to experience the future of AI-powered interactions…”
“Don't miss the session from #NVIDIAInception startup LiveX AI Inc. to learn how the collaboration between Google Cloud and NVIDIA accelerated their AI development…”
“In the heart of Silicon Valley, LiveX AI is redefining sales and customer support with cutting-edge AI agents. Founded by three AI experts, LiveX AI is a testament to vision, innovation, and resilience.
Discover how they stand out in a crowded market, leverage strategic partnerships, and build a strong brand while bootstrapping their way to success. 🚀”
“AKOOL's new product is launching soon: AI Support Agent! 🤖 Elevate your customer service with an interactive, engaging chatbox that makes conversations smoother and smarter. Stay tuned for more updates! 💬✨”
“Join me, Abhishek Sawarkar and Jia Li, Co-founder and Chief AI Officer at LiveX AI Inc. Inc, for an interactive webinar this Thursday…
Find out how LiveX.AI achieved remarkable results using our joint solutions:
- Over 50% lower Total Cost of Ownership
- 25% faster time-to-market
- 66% lower operational costs…”
LiveX Al stands at the cutting edge of generative Al technology, building custom, multimodal Al agents that can deliver truly human-like customer experiences... In a matter of three weeks, LiveX Al and Google Cloud worked together to deliver a custom solution for its client, resulting in a reduction in customer support costs by up to 85%.
“Discover how to leverage the latest in accelerated computing, AI software, and cloud infrastructure to build, deploy, and scale your most ambitious #AI projects… Join NVIDIA, Google Cloud, and #NVIDIAInception startup LiveX AI Inc. as they showcase NVIDIA and Google's joint AI infrastructure solutions.”
“Discover how #NVIDIAInception startup LiveX AI Inc. leveraged NVIDIA AI and GKE infrastructure to build #generativeAI agents that provide real-time, human-like customer experiences.
💡 Using NVIDIA A100 GPUs and NVIDIA NIM microservices, LiveX AI achieved a 6.1x acceleration in response generation speed for their AI agents.”
“🎉 Exciting news! 🎉
LiveX AI is one of the finalists for “Best Use of Technology in Customer Engagement” at the prestigious 2024 Engage Awards! 🏆
The Engage Awards, now in their 9th year, celebrate achievements across customer, employee, sales, and marketing engagement. This recognition highlights the impact of our AI-powered solutions in transforming customer interactions. 🚀
Thank you to the Engage Awards team for this honor, and congratulations to all the other finalists! We’re thrilled to be among such outstanding company.”
“Google Cloud Next '24 kicked-off with a great keynote introducing CodeGemma and RecurrentGemma among other exciting innovations from Google this year… The same models have been launched on Day 0 on the NVIDIA API Catalog…
It sounds too good to be true but we will do the live deployment during the duration of the talk. Moreover, LiveX AI Inc. team has already incorporated it into their solution and have some awesome bonus demo to share!”
“The Startup #GoogleCloudSummit started and ended with AI success stories!
Learn how startups like @higgsfield_ai, @Click_Tx, @basetenco, @LiveX_ai, Reve AI, and Vellum are building and scaling groundbreaking #generativeAI solutions on Google Cloud…”
“AKOOL and GPT DAO, powered by @LiveX_ai, enhanced engagement at GenAI Summit 2024 through innovative event management tools like AI avatars and interactive experiences.”
“With GKE Autopilot, LiveX AI achieved over 50% lower TCO, 25% faster time to market, and 66% lower operational cost, helping it focus on delivering client value rather than configuring or monitoring the system…”
Advance Customer Success & Retention
Built on Trust, Security, & Compliance
Privacy
LiveX AI provides tools to remove Personally Identifiable Information (PII), helping you safeguard privacy, ensure compliance, and stay in control.
Security
We are SOC2 compliant, reflecting our commitment to maintaining the highest standards of data security and management.
HIPAA Compliance
LiveX AI complies with HIPAA, ensuring the protection and confidentiality of healthcare information, aligning with federal privacy standards.
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GDPR
Achieving GDPR compliance demonstrates our dedication to providing AI solutions that are safe & reliable for our European partners & customers.
Seamless Integrations & Workflows
Partner Apps
AI Agents
AI Search
AI Reply
AI Assist
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FAQs
Find answers to frequently asked questions about LiveX AI and our solutions.
LiveX AI is the ultimate AI Agent, serving as a seamless extension of your business to drive retention, engagement, and customer success. Designed for subscription and D2C companies, LiveX AI delivers intelligent, brand-aligned interactions with avatars across chat, email, voice, and search, ensuring your customers stay engaged and satisfied. With capabilities to reduce churn by up to 35%, achieve self-resolution rates of up to 88%, and provide actionable insights from customer data, LiveX AI empowers businesses to scale efficiently while improving customer loyalty and satisfaction across every channel.
LiveX AI is a cutting-edge AI Agent designed to drive customer retention from day one. Powered by advanced Generative AI, LiveX AI interacts with customers as naturally and seamlessly as a human even, ensuring they are supported and successful throughout their journey. Acting as an extension of your team, the LiveX AI Agent or Avatai proactively engages customers to address their needs, reduce friction, and foster loyalty. This approach transforms first-time users into long-term advocates who stay loyal, make repeat purchases, and recommend your brand to others.
An AI Agent is an intelligent virtual assistant that uses Generative AI to deliver personalized, timely, and empathetic interactions. It dynamically adapts to customer needs, guides them through complex processes, and resolves issues with human-like precision. By proactively addressing challenges and enhancing the customer experience, LiveX AI reduces churn, improves retention, and drives measurable business growth, all while integrating seamlessly with your preferred tools and systems.
Absolutely! LiveX AI is a powerful AI customer support tool that delivers intelligent, real-time assistance across voice, chat, search, and QR codes. It ensures customers can get the help they need anytime and anywhere. By providing fast, personalized support, LiveX AI enhances customer satisfaction, reduces returns, and streamlines response times, making it an essential solution for businesses looking to elevate their support experience.
Yes, LiveX AI is perfect for businesses selling through third parties. With QR codes that can be printed on packaging, brochures, or other materials, LiveX AI allows you to connect directly with customers, no matter where they purchase your product. These QR codes link customers to instant, AI-driven support via chat, voice, or search, providing personalized assistance, troubleshooting, or product education. This ensures a seamless customer experience while building loyalty and satisfaction, even when you don’t control the point of sale.
Yes, LiveX AI seamlessly integrates with leading platforms to enhance your operations. From Zendesk and HubSpot to Intercom, Shopify, and Google Cloud, our integrations ensure smooth functionality with your existing tools. Additionally, LiveX AI offers dedicated apps for Intercom, Shopify, and Google Cloud, making setup and deployment quick and effortless. Whether you're managing customer support, retention, or sales, LiveX AI fits perfectly into your tech ecosystem.
LiveX AI outperforms traditional support methods by delivering faster, smarter, and more personalized customer experiences. Unlike static solutions, our AI Agents adapt in real time to customer needs, ensuring higher satisfaction and retention. Key benefits include:
- Up to 35% Churn Reduction: Achieve significant churn reduction within just a few weeks through proactive AI-driven engagement.
- Up to 88% Self-Resolution Rate: Empower customers to resolve issues independently, reducing the need for human intervention and lowering costs.
- Real-Time Personalization: Deliver tailored responses based on customer behavior and history for impactful, human-like interactions.
- Proactive Engagement: Predict and prevent churn with timely interventions and AI-driven insights.
- Omnichannel Flexibility: Seamlessly connect with customers through chat, voice, email, search, and QR codes printed on packaging or brochures.
- Rapid Deployment: Go live in as little as one day with no need for complex engineering.
- Actionable Data Insights: Unlock customer behavior trends and insights to refine strategies and improve satisfaction.
LiveX AI is uniquely designed to prioritize customer retention and success. Its proactive engagement approach reduces churn by up to 35% and builds loyalty by supporting customers throughout their journey. Advanced guardrails ensure accurate, reliable interactions aligned with your brand’s voice, while compliance with industry-leading security standards like SOC2, HIPAA, and GDPR safeguards your data.
With seamless scalability, LiveX AI adapts to businesses of any size, offering omnichannel support across chat, voice, search, and QR codes. Whether engaging new customers or retaining existing ones, LiveX AI delivers personalized, real-time solutions that drive satisfaction, loyalty, and measurable growth.
LiveX AI transforms how businesses interact with their customers by delivering intelligent, personalized, and scalable solutions. By leveraging AI-powered agents for customer support and churn reduction, businesses can engage customers across multiple channels—chat, voice, search, and even QR codes—ensuring seamless, 24/7 assistance. This revolutionizes customer interactions by automating routine tasks, enabling real-time responses, and tailoring every engagement to individual preferences. With the ability to reduce churn by up to 35% and increase satisfaction, LiveX AI empowers businesses to optimize customer retention, scale efficiently, and focus on strategic growth—all while enhancing the overall customer experience.
LiveX AI Customer Support boosts engagement by delivering instant, relevant answers via chat, voice, search, or QR codes. With human-like avatars and multichannel accessibility, customers get fast, effortless solutions, increasing satisfaction and loyalty. Key Benefits:
- Immediate, Relevant Answers: Accurate solutions delivered instantly through chat, voice, or search.
- Effortless Interactions: AI avatars create engaging, human-like experiences.
- Multichannel Support: Access help anytime via chat, voice, or QR codes.
- Higher Satisfaction: Quick problem-solving reduces frustration and boosts loyalty.
LiveX AI ensures seamless, satisfying interactions, keeping your customers engaged and happy.
Empower live agents with a cutting-edge, AI agent assist tool designed to enhance efficiency and accuracy. Our solution minimizes hold times and ensures that responses are rapid and precise, leading to more effective, satisfying interactions. By automating routine tasks, such as generating email summaries and internal notes, the tool streamlines workflows, freeing agents to focus on more complex and personalized support needs. With real-time support and intuitive prompts, our AI agent assist tool helps agents resolve issues faster and with greater confidence. Through natural language processing, it assists in recognizing customer intent, suggesting relevant solutions, and proactively providing the information agents need to respond accurately. By learning from past interactions, our agent assist tool stands apart from other AI call center solutions, continuously adapting to customer needs and product updates. Our tool creates a dynamic support environment where every interaction becomes a learning opportunity, fostering a smarter, more responsive customer service experience.
LiveX AI is engineered to grow alongside your business, making it an ideal long-term solution for companies that plan to scale. As your organization expands, the AI Agent's knowledge base evolves continuously, adapting to new challenges and refining responses to better meet customer needs. With this intelligent growth, businesses can keep pace with demand while maintaining high-quality customer engagement. LiveX AI’s flexible workflows also allow for extensive customization, empowering businesses to tailor the assistant’s capabilities to their unique processes and goals. This adaptability ensures that LiveX AI remains a valuable, versatile asset as your business requirements change over time.
An AI Assistant is an advanced virtual team member designed to interact with customers in a personalized, human-like way. LiveX AI’s AI Assistant, known as the AI Agent, goes beyond traditional tools by proactively driving retention and customer success. It ensures satisfaction and loyalty by delivering consistent, real-time support, personalized interactions, and actionable insights to reduce churn and enhance the overall customer experience.
Get in Touch
Contact us for any inquiries or questions you may have.