Executive Summary
- Significant Cost Reduction—LiveX AI has achieved up to an 85% reduction in customer support costs through AI-driven efficiencies.
- Improved Response Times—AI agents have cut first-response times from hours to seconds, setting new industry standards.
- Enhanced Customer Satisfaction—Accurate and timely resolutions have led to a 15% reduction in returns, boosting customer satisfaction.
- Increased Lead Conversion—The intelligent AI agent has improved lead conversion rates by 5 times, enhancing business growth opportunities.
This partnership with Google Cloud and NVIDIA underscores LiveX AI's commitment to leveraging advanced AI technologies for improved customer service and operational efficiency.

In a groundbreaking leap for customer service efficiency, LiveX AI has slashed customer support costs by up to 85%. Thanks to a powerful partnership with Google Cloud and NVIDIA, LiveX AI’s advanced AI agents—trained and deployed on Google Kubernetes Engine (GKE)—are setting new standards for real-time, human-like interactions that enhance customer satisfaction and drive operational efficiencies.
For LiveX AI customers, this means:
- Up to an 85% reduction in customer support costs given efficient AI-driven resolutions
- Significant improvements in first-response times, from industry standards of hours to mere seconds
- Enhanced customer satisfaction, reducing returns by approximately 15% due to more accurate and timely resolutions
- Improved lead conversion by 5x with an intelligent, actionable AI agent.For a deeper dive into this transformative collaboration and its benefits, read the full Google article below.

We’re proud of our partnership with Google Cloud and NVIDIA. This collaboration showcases our commitment to using advanced AI to enhance efficiency while putting customers first.