Job Description
Job Overview: We are seeking a Backend Software Engineer to help us redefine customer interactions and loyalty through AI. In this role, you will develop and enhance the backend systems that power our cutting-edge AI platform, which delivers real-time, personalized customer engagement, faster problem-solving, and proactive support to drive long-term business growth.
You will design and implement scalable, efficient infrastructure to support our AI agents, ensuring they deliver VIP-level service in every customer interaction. Your contributions will directly align with our mission: to create happy, loyal customers by elevating every experience through innovation and technology.
Responsibilities:
- Design, develop, and maintain robust, scalable backend services that power AI-driven customer engagement solutions.
- Implement and integrate AI models, including LLM technologies, to deliver personalized and seamless customer interactions.
- Optimize backend systems for performance, scalability, and reliability to support real-time AI-driven workflows.
- Collaborate closely with cross-functional teams, including marketing, sales and product managers, to innovate and refine AI-powered solutions.
- Stay updated on emerging AI and backend technologies to propose and implement innovative solutions.
Qualifications:
- 5+ years of professional experience in backend software engineering.
- Proven expertise in Large Language Models (LLMs), Generative AI, or similar advanced AI technologies.
- Hands-on experience with open-source LLM frameworks and tools, with a strong understanding of their deployment and optimization. Experience in modern AI voice agent systems is considered a strong plus.
- Proficient in cloud services (especially Google Cloud) and API development.
- Strong programming skills, particularly in Python and Go, with an emphasis on writing clean, efficient, and maintainable code.
- Passionate about leveraging technology to drive business innovation and improve customer experiences.
- Comfortable working in ambiguous and rapidly evolving environments, with a proactive and adaptable mindset.
- Fast learner with a startup mentality, capable of taking initiative and thriving in a dynamic, fast-paced team.
What We Offer:
- Opportunity to work with a groundbreaking AI technology company.
- A collaborative, innovative, and dynamic work environment.
- Competitive salary and benefits package.
- Career growth opportunities in a rapidly expanding sector.
How to Apply:
Please submit your resume, a cover letter explaining why you are the perfect fit for this role, and any relevant portfolio items to career@livex.ai. We're excited to hear from you!
LiveX AI is an Equal Opportunity Employer.
Company Description:
LiveX AI Inc. is a trailblazing AI SaaS company dedicated to empowering everyday living. Our skilled team, drawn from top-tier institutions and companies, is committed to leveraging AI to enhance customer experience and business efficiency, reshaping how businesses interact with technology. Join us in driving the future of AI-enhanced business solutions.
Join LiveX.
Become part of the future of human-AI interaction.
>> About LiveX
Building The Intelligence Layer For The Physical World.
LiveX is creating a new category of human-AI interaction. We develop intelligent agents that operate across digital and physical environments, helping businesses engage, assist, and serve people in more natural and meaningful ways. From holograms and kiosks to voice agents and multimodal experiences, we're building the infrastructure that brings AI into everyday life.
>> Our culture
Small Team. Global Ambition.
We believe the best ideas come from curious minds willing to challenge assumptions and solve difficult problems. At LiveX, you'll work alongside researchers, engineers, designers, operators, and builders who care deeply about craftsmanship, ownership, and creating technology with real-world impact.