Trusted by Industry Leaders

LiveX AI's patent-pending ChurnControl solution is a digital human powered by generative AI, designed to proactively reduce voluntary churn and improve free-to-paid user conversion, helping businesses retain customers and build lasting loyalty.

Explore Our AI Products

Transforming Customer Interactions with AI Technology

01

AI Chat

AI Chat

AI Chat

Integrates multi-modal, human-like AI agents to elevate interaction quality and user experience on any platforms.

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02

AI Search

AI Search

AI-Powered Site Search | Improve Self-Resolution Rate

Seamlessly integrating into your existing platforms, LiveX AI’s search technology empowers businesses to offer a smoother, more relevant experience with minimal setup. Its speed, personalization, and ease of integration ensure that every search interaction feels effortless, fostering deeper connections and driving success.

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03

AI ChurnControl

AI ChurnControl

AI ChurnControl - The #1 AI Agent for Churn Reduction.

The #1 AI Agent for churn reduction. Offers personalized retention strategies at the point of cancellation, providing insights for strategic decisions.

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04

AI Support Agent

AI Support Agent

LiveX AI Support Agent Bring Customer Support Experience to a Whole New Level

The #1 customer support AI agent delivering a virtual face-to-face VIP experience, capable of taking action with personalized responses.

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05

Human Agent Assist

Human Agent Assist

Human Agent Assist

Enhances support team efficiency with AI auto drafting, AI auto email reply, AI auto tagging, and more.

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06

AI QR Connect

AI QR Connect

AI QR Connect

Delivers instant information and services through our innovative QR code solution, accessible globally.

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07

AI Voice Agent

AI Voice Agent

AI Voice Agent

Provides natural, conversational voice interactions to handle inquiries and resolve issues.

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Check Out Our Apps

LiveX AI Assist
Help for live agents
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LiveX AI Reply
Help for live agents
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LiveX AI Search
Direct to the consumer
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LiveX AI Avatai
Direct to the consumer
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LiveX AI:
AI Agent
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LiveX AI:
ChurnControl
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Unique Features Found in All LiveX AI Agents

Live Chat

Boosts real-time engagement with an advanced live chat feature, providing immediate, relevant responses.

Brand Representation

Uses brand voices similar to those of your employees, reflecting your brand’s personality.

Multi-media Engagement

Enhances engagement with diverse outputs and inputs, including images, texts, videos, and voice.

Multi-lingual

Delivers interactions in multiple languages to enhance global customer satisfaction.

Single Sign-on (SSO)

Simple access and enhanced security with SSO capabilities.

Business Insights

Monitors user interactions and provides insights and metrics.

Transform Your Business with AI Solutions

LiveX AI customers report significant improvement in retention, trial conversion, self-resolution rate, and costs in the first few months!

Up to 85%

Cost reduction compared to live agents

<3m

Resolution time
(industry standard: 18.5m)

81%+

Self-resolution rate

LiveX AI is built on a foundation of trust, security, and compliance

Privacy

LiveX AI ensures privacy by effectively removing Personally Identifiable Information (PII) from user data, protecting personal details and complying with privacy laws.

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Security

We are committed to achieving SOC2 compliance by Q4 2024, affirming our dedication to the highest data security and management standards.

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HIPAA Compliance

LiveX AI complies with HIPAA, ensuring the protection and confidentiality of healthcare information, aligning with federal privacy standards.

Supervision

LiveX AI employs supervisory guardrails in our language models to keep AI Agents on topic, ensuring responses are relevant and accurate.

FAQs

Find answers to commonly asked questions about our AI Support Agent.

What is LiveX AI?

LiveX AI is a cutting-edge AI Agent, poised to act as a digital extension of your business—your AI Assistant—enhancing customer engagement, support, and sales operations. It uses advanced AI to deliver human-like interactions that mirror your brand’s voice and tone across all forms of communication, including text, email, and voice, whether through the web or smartphones. Businesses that integrate LiveX AI can quickly experience a host of benefits: increased sales, reduced returns, happier customers, and richer insights from customer data.

What is an AI Agent, and how does LiveX AI fit this role?

LiveX AI is an AI sales and support agent that leverages Generative AI to interact with customers with the tone and knowledge of one of your most effective and efficient employees. The AI Agent will guide customers through any journey on your site, from product information to purchase, support, and upsell. LiveX AI offers personalized recommendations to boost your business's efficiency as it engages and connects with your customers.

Can LiveX AI be used as an AI customer support tool?

Absolutely, LiveX AI excels as an AI customer support tool. It provides real-time, intelligent responses to customer inquiries, significantly improving response times, reducing returns, and improving overall customer satisfaction.

What if I sell through a 3rd party? Can LiveX AI help me?

Absolutely, LiveX AI is versatile enough to support businesses that sell through third-party platforms. Even if you don’t sell directly, LiveX AI can help you engage with customers via their smartphones, answer their queries, and guide them through the purchasing and support process, enhancing their overall experience with your brand.

Is LiveX AI integrated into leading platforms?

LiveX AI Gen AI apps seamlessly integrate with major platforms like Shopify, Zendesk, and HubSpot, enabling you to enhance your existing workflows and customer engagement strategies without disruption.

What benefits does LiveX AI offer over traditional support methods?

Unlike traditional support methods, an AI customer service bot or agent like LiveX AI offers 24/7 availability, instant responses, and the ability to handle a high volume of inquiries without compromising quality, thus enhancing operational efficiency.

Why should I use LiveX AI over other AI solutions?

LiveX AI offers proactive, personalized customer support that seamlessly blends with your brand’s unique voice. An AI personal assistant for your business can enhance your brand with proactive, personalized support, setting up for others in just a few weeks. By leveraging multimedia capabilities, LiveX AI can display product images, videos, and detailed descriptions, creating a more engaging and informative shopping experience. As one of the best AI platforms, it excels in all communication, quickly boosting sales and satisfaction while cutting costs. With LiveX AI, you're adopting technology and enriching customer relationships.

How does LiveX AI change how a business can interact with their customers?

AI for businesses is revolutionizing the way companies operate across a wide range of industries. From streamlining processes to improving customer experiences, AI enables companies to work smarter, not harder. With solutions like artificial intelligence customer service, AI reduces manual tasks, allowing teams to focus on strategic initiatives. Personalization powered by AI ensures that each customer interaction is unique and tailored to their preferences, driving higher satisfaction and engagement. Artificial intelligence allows them to scale efficiently, handling more tasks and data with minimal additional resources. Whether you aim to optimize sales, enhance customer support, or improve internal operations, AI for businesses offers the tools to boost efficiency, save costs, and unlock new growth opportunities.

How does LiveX AI Customer Support Improve User Engagement?

1. Boost real-time engagement with human-like AI agents that provide dynamic and superior customer support through text, images, and videos. LiveX AI's advanced AI customer support is designed to make every customer feel like a VIP by delivering personalized interactions that evolve with their needs. 2. Our AI chatbots don’t just respond — they engage, offering tailored solutions that align with your brand’s voice and values. Whether it’s resolving an issue or offering proactive support, our multimodal platform ensures that customers receive timely, relevant, and meaningful responses, driving satisfaction and fostering long-term loyalty. 3. With 24/7 uptime and multilingual capabilities, LiveX AI chat agents are always ready to enhance your customer engagement, no matter where your clients are or how they choose to interact.

How does LiveX AI help human / live agents?

Empower live agents with a cutting-edge, AI agent assist tool designed to enhance efficiency and accuracy. Our solution minimizes hold times and ensures that responses are rapid and precise, leading to more effective, satisfying interactions. By automating routine tasks, such as generating email summaries and internal notes, the tool streamlines workflows, freeing agents to focus on more complex and personalized support needs. With real-time support and intuitive prompts, our AI agent assist tool helps agents resolve issues faster and with greater confidence. Through natural language processing, it assists in recognizing customer intent, suggesting relevant solutions, and proactively providing the information agents need to respond accurately. By learning from past interactions, our agent assist tool stands apart from other AI call center solutions, continuously adapting to customer needs and product updates. Our tool creates a dynamic support environment where every interaction becomes a learning opportunity, fostering a smarter, more responsive customer service experience.

Does LiveX AI scale easily?

LiveX AI is engineered to grow alongside your business, making it an ideal long-term solution for companies that plan to scale. As your organization expands, the assistant’s knowledge base evolves continuously, adapting to new challenges and refining responses to better meet customer needs. With this intelligent growth, businesses can keep pace with demand while maintaining high-quality customer engagement. LiveX AI’s flexible workflows also allow for extensive customization, empowering businesses to tailor the assistant’s capabilities to their unique processes and goals. This adaptability ensures that LiveX AI remains a valuable, versatile asset as your business requirements change over time.

What is an AI Assistant?

An AI business assistant is a dynamic business tool designed to manage a range of functions, from customer support and workflow automation to assisting human sales and support teams. It helps enhance service efficiency by handling routine tasks and enabling faster responses, allowing human agents to focus on more complex interactions.