Elevate Customer Support to a VIP experience

Proactively resolve customer issues, enhance product education, boost trial conversion, increase renewals and upsell, and deliver personalized customer support with our AI Agent.

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Support

Achieve 5x ROI with AI-Powered, Personalized Customer Support

Experience the transformative power of Gen AI in customer support, ensuring rapid ROI through swift implementation. Give us a try and see measurable returns in just weeks.

  • VIP Customer Experience: Right from Day 1, our Gen AI Agent proactively delivers personalized, accurate support via chat, search, QR codes, or voice, ensuring satisfaction and retention.
  • Boosted Efficiency: Integrates seamlessly with your existing CRM systems without new training. Automates tagging, email drafting, and ticket summaries to enhance agent productivity.
  • Guaranteed ROI: Achieve over 5x return on investment with significant improvements in self-service rates and customer satisfaction. Recover your annual investment within just two months.
  • Scalable and Adaptive: Scales quickly, adapting to changes and new challenges to consistently meet customer expectations and drive growth.
Results

Transform Your Business with AI Solutions

LiveX AI customers report significant improvement in retention, trial conversion, self-resolution rate, and costs in the first few months!

80%+
Self Service Rate

With numbers continuing to grow.

85%
(up to) Cost Reduction

Through enhanced live agent efficiency and scalability

5x+
ROI Guaranteed

Significantly improve self-service rate and customer satisfaction

Revolutionize

Give your customers the ultimate VIP experience and stand out from the competition — Choose LiveX AI today.

“LiveX AI is so different from anything else I’ve seen. I like that it mimics human interaction…LiveX AI can really keep the customer engaged.” Jack Feng, CEO iHealth Labs

Amazfit faced high call volumes and challenges in delivering fast, brand-consistent responses. We delivered real-time, personalized support across multiple formats, reducing costs and ensuring quick, quality resolutions.

Wyze's complex smart home products led to long support times and strained resources. LiveX AI's AI-powered search boosted self-service rates to over 80%, delivering fast, personalized responses and improving customer satisfaction.

FAQs

Find answers to commonly asked questions about our AI Support Agent.

What is LiveX AI?

LiveX AI is a cutting-edge AI Agent, poised to act as a digital extension of your business—your AI Assistant—enhancing customer engagement, support, and sales operations. It uses advanced AI to deliver human-like interactions that mirror your brand’s voice and tone across all forms of communication, including text, email, and voice, whether through the web or smartphones. Businesses that integrate LiveX AI can quickly experience a host of benefits: increased sales, reduced returns, happier customers, and richer insights from customer data.

What is an AI Agent, and how does LiveX AI fit this role?

LiveX AI is an AI sales and support agent that leverages Generative AI to interact with customers with the tone and knowledge of one of your most effective and efficient employees. The AI Agent will guide customers through any journey on your site, from product information to purchase, support, and upsell. LiveX AI offers personalized recommendations to boost your business's efficiency as it engages and connects with your customers.

Can LiveX AI be used as an AI customer support tool?

Absolutely, LiveX AI excels as an AI customer support tool. It provides real-time, intelligent responses to customer inquiries, significantly improving response times, reducing returns, and improving overall customer satisfaction.

What if I sell through a 3rd party? Can LiveX AI help me?

Absolutely, LiveX AI is versatile enough to support businesses that sell through third-party platforms. Even if you don’t sell directly, LiveX AI can help you engage with customers via their smartphones, answer their queries, and guide them through the purchasing and support process, enhancing their overall experience with your brand.

Is LiveX AI integrated into leading platforms?

LiveX AI products and solutions seamlessly integrate with major platforms like Shopify, Zendesk, and HubSpot, enabling you toenhance your existing workflows and customer engagement strategies without disruption.

What benefits does LiveX AI offer over traditional support methods?

Unlike traditional support methods, an AI support bot like LiveX AI offers 24/7 availability, instant responses, and the ability to handle a high volume of inquiries without compromising quality, thus enhancing operational efficiency.

Why should I use LiveX AI over other AI solutions?

LiveX AI offers proactive, personalized customer support that seamlessly blends with your brand’s unique voice. LiveX AI enhances your brand with proactive, personalized support, setting up for others in just a few weeks. By leveraging multimedia capabilities, LiveX AI can display product images, videos, and detailed descriptions, creating a more engaging and informative shopping experience. It excels in all communication, quickly boosting sales, and satisfaction while cutting costs. With LiveX AI, you're adopting technology and enriching customer relationships.