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Background
GPT DAO, the world’s leading community and a trailblazer in organizing Generative AI conferences, is preparing for its upcoming GenAI Summit Silicon Valley 2024. Scheduled for November 1-3, this event is expected to gather over 10,000 attendees, including industry leaders, startup founders, and AI enthusiasts. The summit aims to explore the future of Artificial General Intelligence and features 150 speakers, 500 startups, and 1,000 CEOs and founders. With such a large and diverse audience, GPT DAO needed an efficient way to manage attendee interactions and provide instant support without the overhead of extensive human staffing.
The Challenge
Large-scale events like the GenAI Summit require a comprehensive system to handle a flood of attendee queries, ranging from event schedules to speaker details and logistical concerns. Relying solely on human staff for this task can lead to high operational costs and potential bottlenecks in providing timely responses. GPT DAO sought a solution that could offer attendees immediate, accurate, and consistent information, enhancing their experience while optimizing resource allocation.
The Solution
To address this challenge, GPT DAO partnered with Akool and LiveX AI to implement an AI-driven virtual agent powered by Akool’s avatar technology using LiveX AI’s platform. This innovative avatar is currently operational for the GenAI Summit. Attendees can interact with the avatar in real-time, asking questions and receiving instant responses on various aspects of the event. To bring this interaction to life, Akool partnered with LiveX AI, a cutting-edge AI agentic customer experience platform, enabling real-time, dynamic interactions with human-like engagement. The combined capabilities of Akool’s avatar technology and LiveX AI’s conversational framework offer a seamless, intuitive experience, allowing attendees to navigate event information effortlessly. This not only enhances the user experience but also allows GPT DAO to save on the costs and logistics of deploying a large human support team.
Current Impact
As GPT DAO gears up for the summit, Akool’s avatar technology, integrated with LiveX AI’s customer experience solution, is actively transforming how attendees interact with the event. The AI avatar is already handling a significant volume of inquiries, ensuring that attendees receive prompt and accurate information. This real-time engagement is crucial in building anticipation and maintaining a high level of attendee satisfaction. By reducing the reliance on human staff, GPT DAO is experiencing cost savings and operational efficiency, allowing the team to focus on curating a more enriching event. This collaboration demonstrates the power of AI in redefining event management, offering a glimpse into how technology can elevate large-scale conferences.
About LiveX AI Inc
LiveX AI is at the cutting edge of AI technology, enabling every customer to feel like a VIP with personalized, high-touch engagement. Our intelligent AI Agent ensures human-like interactions across any platform, delivering proactive, tailored support that increases free-trial conversion, reduces churn, and fosters deep customer loyalty. With a team from leading institutions like Google, Stanford, and Meta, we bring expertise in AI, Data, Marketing, Privacy, and Security. At LiveX AI, we transform customer support by making each interaction seamless and meaningful, driving growth and reducing costs through AI-driven insights and continuous learning.
LiveX AI is committed to driving innovation in this space and helping businesses deliver exceptional customer experience. Get a DEMO today and boost your customer experience!
About AKOOL
AKOOL is a breakthrough Generative AI platform for personalized visual marketing and advertising, transforming digital content creation with AI-powered tools that make studio-quality video production accessible to all. Our mission is to simplify high-quality, personalized video creation, empowering creators and businesses of all sizes. From AI-driven tools like face-swap, avatars, and translation, to interactive storytelling, AKOOL enables brands to engage audiences in fresh, dynamic ways. Trusted by global companies, we deliver AI-driven marketing solutions that drive growth with ease and efficiency.
