Since generative AI first captured the world’s attention, there’s been a vigorous discussion about what, exactly, the new technology is best used for. While we all enjoyed those early funny chats and witty limericks, we’ve quickly discovered that many of the biggest AI opportunities are clearly in the enterprise, government, and with exciting new companies.

Providing a satisfying customer experience is a critical competitive advantage for consumer companies, but delivering it comes with multiple challenges. Despite attracting visitors to a website, it can be a struggle to convert them into customers if the site lacks that personal touch. Call centers are costly to operate, and when call volume is high, customers get frustrated with lengthy wait times. Traditional chatbots are more scalable, but fall far short of a real human-to-human experience.

LiveX AI, a pioneer in generative AI technology for customer experience, today announced a transformative partnership with Zepp Health Corporation ("Zepp Health") (NYSE: ZEPP), a global leader in smart wearables and health technology. This partnership aims to redefine the customer experience for visitors to Zepp Health's Amazfit website. By integrating LiveX AI's advanced AI Agent technology into the Amazfit digital platform, this collaboration is set to enhance online customer interaction and engagement significantly.