Helping Subscription Businesses Cut Churn

2X Churn Deflection  |  3X Trial Conversion

Fotor keeps more users engaged with ChurnControl, increasing conversions, and retention, driving revenue growth.

Start Cutting Churn Today

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Accelerate Your Growth

LiveX AI ChurnControl transforms retention into revenue. Ditch outdated pop-ups and traditional AI with intelligent, adaptive AI Agents that engage customers and stop churn.

Fotor is a global leader in AI-powered photo editing and design, serving millions worldwide.

The Challenge

Despite its massive success,  Fotor recognized that retention – not just acquisition– would drive sustainable long-term growth.

With LiveX AI ChurnControl, Foto increased retention rate by 3X and 2X its churn deflection rate.

The Solution

Engage & Convert: AI-driven actions retain subscribers and boost trial conversions.


Churn Insights: Data reveals why users leave, enabling smarter retention.


Instant Knowledge: Quick user access to guides, videos, and FAQs for satisfaction.

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Real Impact, Real Results

3X

Increase in Trial Conversions

More free trial users upgraded to paid plans,
driving long-term revenue.

2X

Churn Deflection Rate

AI-driven engagement successfully retained
twice as many users before they canceled.

Data-Driven
Retention

Unstructured insights helped
Fotor optimize retention strategies.

Higher Customer
Satisfaction

Users instantly accessed Fotor’s vast library of
tutorials, and guides, improving their experience.

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Proven Impact Across Industries

FAQs

Find answers to frequently asked questions about LiveX AI and our solutions.

What is LiveX AI?

LiveX AI is an AI-powered retention and conversion solution built for SaaS and subscription businesses and is incredibly effective for AI imaging and video companies. 3 of the top 10 AI imaging and video companies, including Fotor, already use LiveX AI to reduce churn, convert free trial users, and automate customer support.

Why is LiveX AI especially effective for AI imaging and video companies?

AI imaging and video platforms rely on engagement, retention, and subscription growth. LiveX AI is explicitly designed to convert more free trials and reduce churn users by proactively engaging from day one of their customer journey and at the point of cancellation. That’s why 3 of the top 10 AI imaging and video brands trust LiveX AI to power retention.

How does LiveX AI help convert free trial users?

Most free trial users drop off due to confusion, lack of engagement, or unanswered questions—but LiveX AI ensures they stay, engage, and convert.

Our AI Agents provide real-time human-like guidance and empathetic engagement, proactively assisting trial users like a world-class customer success team. Using advanced multimodal capabilities, they can communicate through text, voice, and even an optional avatar to create a more immersive and personalized experience. With multi-language support, LiveX AI ensures that users across the globe receive instant, context-aware assistance in their preferred language—removing friction and increasing accessibility.

Will LiveX AI work for my AI-powered SaaS or subscription business?

Absolutely! Whether you’re in AI imaging, video, or another AI-driven industry, LiveX AI Agents are designed to keep customers engaged and maximize retention—freeing up live agents for other tasks.

How does LiveX AI reduce churn?

LiveX AI ensures customers stay longer by:

  • Resolving issues instantly before they lead to cancellations
  • Personalizing interactions to keep users engaged
  • Re-engaging inactive users before they drop off
  • Guiding users to their “aha” moment for long-term retention

Brands using LiveX AI have seen a 35% reduction in churn.

How quickly can I see results?

Most AI imaging and video platforms see an impact within weeks, with higher trial conversions, fewer cancellations, and reduced support tickets.

Is it hard to integrate LiveX AI?

Not at all! LiveX AI integrates seamlessly with Zendesk, Intercom, Salesforce, and more, so you can start seeing results fast.

How is LiveX AI different from a chatbot?

Traditional chatbots react to questions—LiveX AI proactively engages customers, prevents churn, and drives conversions with human-like AI interactions.

How do I get started?

3 of the top 10 AI imaging and video companies are already using LiveX AI to grow. Book a demo today and see how it works!

Get in Touch

Contact us for any inquiries or questions you may have.