Lower Support Costs, Better Live Agents

Empower live agents with AI, enhancing efficiency and effectiveness by automating routine tasks, saving time and money, and boosting customer satisfaction through faster, more accurate support.

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Streamline Operations, Enhance Service Quality, and Reduce Costs

Experience the next level of CRM efficiency with LiveX AI Agents, where technology meets practicality to empower your business.

  • Fast Integration: Integrates with any CRM in a few hours, including Zendesk, for enhanced operations and user experiences.
  • Automated Assistance: Automates the creation of user summaries, internal notes, and high-quality email replies, speeding up communication.
  • Smart Adaptation: Learns and adapts from each interaction, continuously improving insights and agent support.
  • Operational Efficiency: Optimizes workflows and customer interactions, reducing costs and enhancing service quality competitively.

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LiveX AI Assist
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Check Out Our Apps

LiveX AI Assist
Help for live agents
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LiveX AI Reply
Help for live agents
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Check Out Our Apps

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Transform Your Business with AI Solutions

LiveX AI customers report significant improvement in retention, trial conversion, self-resolution rate, and costs in the first few months!

<2
seconds

For first response time ( Industry Standard: 4h 42 min )

<3
minutes

Resolution Time ( Industry standard: 18.5m )

97%+

Information Accuracy ( Average under 70% )

See How Other Companies
Use LiveX AI Agents

"LiveX AI seamless integration with Zendesk has drastically sped up our response times, saving us 4-5 minutes per ticket and allowing our team to provide more accurate, tailored replies." — Bruce Wagner, Director of Customer Support at Wyze.

The integration of live agents is crucial for boosting customer satisfaction by blending human empathy with AI efficiency to enhance service quality.

"LiveX AI Assist made an immediate impact on our operations. The real-time insights it provides are invaluable, especially when our agents are pressed for quick answers during phone calls or live chats." — Bruce Wagner, Director of Customer Support at Wyze.

FAQs

Find answers to commonly asked questions about our AI Support Agent.

What is LiveX AI?

LiveX AI is a cutting-edge AI Agent, poised to act as a digital extension of your business—your AI Assistant—enhancing customer engagement, support, and sales operations. It uses advanced AI to deliver human-like interactions that mirror your brand’s voice and tone across all forms of communication, including text, email, and voice, whether through the web or smartphones. Businesses that integrate LiveX AI can quickly experience a host of benefits: increased sales, reduced returns, happier customers, and richer insights from customer data.

What is an AI Agent, and how does LiveX AI fit this role?

LiveX AI is an AI sales and support agent that leverages Generative AI to interact with customers with the tone and knowledge of one of your most effective and efficient employees. The AI Agent will guide customers through any journey on your site, from product information to purchase, support, and upsell. LiveX AI offers personalized recommendations to boost your business's efficiency as it engages and connects with your customers.

Can LiveX AI be used as an AI customer support tool?

Absolutely, LiveX AI excels as an AI customer support tool. It provides real-time, intelligent responses to customer inquiries, significantly improving response times, reducing returns, and improving overall customer satisfaction.

What if I sell through a 3rd party? Can LiveX AI help me?

Absolutely, LiveX AI is versatile enough to support businesses that sell through third-party platforms. Even if you don’t sell directly, LiveX AI can help you engage with customers via their smartphones, answer their queries, and guide them through the purchasing and support process, enhancing their overall experience with your brand.

Is LiveX AI integrated into leading platforms?

LiveX AI Gen AI apps seamlessly integrate with major platforms like Shopify, Zendesk, and HubSpot, enabling you to enhance your existing workflows and customer engagement strategies without disruption.

What benefits does LiveX AI offer over traditional support methods?

Unlike traditional support methods, an AI customer service bot or agent like LiveX AI offers 24/7 availability, instant responses, and the ability to handle a high volume of inquiries without compromising quality, thus enhancing operational efficiency.

Why should I use LiveX AI over other AI solutions?

LiveX AI offers proactive, personalized customer support that seamlessly blends with your brand’s unique voice. An AI personal assistant for your business can enhance your brand with proactive, personalized support, setting up for others in just a few weeks. By leveraging multimedia capabilities, LiveX AI can display product images, videos, and detailed descriptions, creating a more engaging and informative shopping experience. As one of the best AI platforms, it excels in all communication, quickly boosting sales and satisfaction while cutting costs. With LiveX AI, you're adopting technology and enriching customer relationships.

How does LiveX AI change how a business can interact with their customers?

AI for businesses is revolutionizing the way companies operate across a wide range of industries. From streamlining processes to improving customer experiences, AI enables companies to work smarter, not harder. With solutions like artificial intelligence customer service, AI reduces manual tasks, allowing teams to focus on strategic initiatives. Personalization powered by AI ensures that each customer interaction is unique and tailored to their preferences, driving higher satisfaction and engagement. Artificial intelligence allows them to scale efficiently, handling more tasks and data with minimal additional resources. Whether you aim to optimize sales, enhance customer support, or improve internal operations, AI for businesses offers the tools to boost efficiency, save costs, and unlock new growth opportunities.

How does LiveX AI Customer Support Improve User Engagement?

1. Boost real-time engagement with human-like AI agents that provide dynamic and superior customer support through text, images, and videos. LiveX AI's advanced AI customer support is designed to make every customer feel like a VIP by delivering personalized interactions that evolve with their needs. 2. Our AI chatbots don’t just respond — they engage, offering tailored solutions that align with your brand’s voice and values. Whether it’s resolving an issue or offering proactive support, our multimodal platform ensures that customers receive timely, relevant, and meaningful responses, driving satisfaction and fostering long-term loyalty. 3. With 24/7 uptime and multilingual capabilities, LiveX AI chat agents are always ready to enhance your customer engagement, no matter where your clients are or how they choose to interact.

How does LiveX AI help human / live agents?

Empower live agents with a cutting-edge, AI agent assist tool designed to enhance efficiency and accuracy. Our solution minimizes hold times and ensures that responses are rapid and precise, leading to more effective, satisfying interactions. By automating routine tasks, such as generating email summaries and internal notes, the tool streamlines workflows, freeing agents to focus on more complex and personalized support needs. With real-time support and intuitive prompts, our AI agent assist tool helps agents resolve issues faster and with greater confidence. Through natural language processing, it assists in recognizing customer intent, suggesting relevant solutions, and proactively providing the information agents need to respond accurately. By learning from past interactions, our agent assist tool stands apart from other AI call center solutions, continuously adapting to customer needs and product updates. Our tool creates a dynamic support environment where every interaction becomes a learning opportunity, fostering a smarter, more responsive customer service experience.

Does LiveX AI scale easily?

LiveX AI is engineered to grow alongside your business, making it an ideal long-term solution for companies that plan to scale. As your organization expands, the assistant’s knowledge base evolves continuously, adapting to new challenges and refining responses to better meet customer needs. With this intelligent growth, businesses can keep pace with demand while maintaining high-quality customer engagement. LiveX AI’s flexible workflows also allow for extensive customization, empowering businesses to tailor the assistant’s capabilities to their unique processes and goals. This adaptability ensures that LiveX AI remains a valuable, versatile asset as your business requirements change over time.

What is an AI Assistant?

An AI business assistant is a dynamic business tool designed to manage a range of functions, from customer support and workflow automation to assisting human sales and support teams. It helps enhance service efficiency by handling routine tasks and enabling faster responses, allowing human agents to focus on more complex interactions.