Lower Support Costs, Better Live Agents

Empower live agents with AI, enhancing efficiency and effectiveness by automating routine tasks, saving time and money, and boosting customer satisfaction through faster, more accurate support.

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Assist

Streamline Operations, Enhance Service Quality, and Reduce Costs

Experience the next level of CRM efficiency with LiveX AI Agents, where technology meets practicality to empower your business.

  • Fast Integration: Integrates with any CRM in a few hours, including Zendesk, for enhanced operations and user experiences.
  • Automated Assistance: Automates the creation of user summaries, internal notes, and high-quality email replies, speeding up communication.
  • Smart Adaptation: Learns and adapts from each interaction, continuously improving insights and agent support.
  • Operational Efficiency: Optimizes workflows and customer interactions, reducing costs and enhancing service quality competitively.
Results

Transform Your Business with AI Solutions

LiveX AI customers report significant improvement in retention, trial conversion, self-resolution rate, and costs in the first few months!

<2
seconds

For first response time ( Industry Standard: 4h 42 min )

<3
minutes

Resolution Time ( Industry standard: 18.5m )

97%+

Information Accuracy ( Average under 70% )

Revolutionize

Give your customers the ultimate VIP experience and stand out from the competition — Choose LiveX AI today.

"LiveX AI seamless integration with Zendesk has drastically sped up our response times, saving us 4-5 minutes per ticket and allowing our team to provide more accurate, tailored replies." — Bruce Wagner, Director of Customer Support at Wyze.

The integration of live agents is crucial for boosting customer satisfaction by blending human empathy with AI efficiency to enhance service quality.

"LiveX AI Assist made an immediate impact on our operations. The real-time insights it provides are invaluable, especially when our agents are pressed for quick answers during phone calls or live chats." — Bruce Wagner, Director of Customer Support at Wyze.

FAQs

Find answers to commonly asked questions about our AI Support Agent.

What is LiveX AI?

LiveX AI is a cutting-edge AI Agent, poised to act as a digital extension of your business—your AI Assistant—enhancing customer engagement, support, and sales operations. It uses advanced AI to deliver human-like interactions that mirror your brand’s voice and tone across all forms of communication, including text, email, and voice, whether through the web or smartphones. Businesses that integrate LiveX AI can quickly experience a host of benefits: increased sales, reduced returns, happier customers, and richer insights from customer data.

What is an AI Agent, and how does LiveX AI fit this role?

LiveX AI is an AI sales and support agent that leverages Generative AI to interact with customers with the tone and knowledge of one of your most effective and efficient employees. The AI Agent will guide customers through any journey on your site, from product information to purchase, support, and upsell. LiveX AI offers personalized recommendations to boost your business's efficiency as it engages and connects with your customers.

Can LiveX AI be used as an AI customer support tool?

Absolutely, LiveX AI excels as an AI customer support tool. It provides real-time, intelligent responses to customer inquiries, significantly improving response times, reducing returns, and improving overall customer satisfaction.

What if I sell through a 3rd party? Can LiveX AI help me?

Absolutely, LiveX AI is versatile enough to support businesses that sell through third-party platforms. Even if you don’t sell directly, LiveX AI can help you engage with customers via their smartphones, answer their queries, and guide them through the purchasing and support process, enhancing their overall experience with your brand.

Is LiveX AI integrated into leading platforms?

LiveX AI products and solutions seamlessly integrate with major platforms like Shopify, Zendesk, and HubSpot, enabling you toenhance your existing workflows and customer engagement strategies without disruption.

What benefits does LiveX AI offer over traditional support methods?

Unlike traditional support methods, an AI support bot like LiveX AI offers 24/7 availability, instant responses, and the ability to handle a high volume of inquiries without compromising quality, thus enhancing operational efficiency.

Why should I use LiveX AI over other AI solutions?

LiveX AI offers proactive, personalized customer support that seamlessly blends with your brand’s unique voice. LiveX AI enhances your brand with proactive, personalized support, setting up for others in just a few weeks. By leveraging multimedia capabilities, LiveX AI can display product images, videos, and detailed descriptions, creating a more engaging and informative shopping experience. It excels in all communication, quickly boosting sales, and satisfaction while cutting costs. With LiveX AI, you're adopting technology and enriching customer relationships.