AI Agents for Retail & eCommerce

Boost upselling and customer satisfaction with 24/7/365 AI Agents that deliver personalized recommendations across voice, text, and search. Engage customers from day one, enhancing the shopping experience and driving higher revenue for your online store.

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eCommerce

Achieve 5x ROI with AI-Powered, Personalized Customer Support

Experience how LiveX AI’s Gen AI solutions transform eCommerce, driving rapid ROI and boosting sales through personalized recommendations, real-time customer engagement, and efficient, multimodal interactions.

  • Customer Support: Our AI Agents deliver fast, accurate responses via chat, voice, video, and QR codes to enhance customer satisfaction.
  • Product Guidance: From the first interaction, LiveX AI guides customers to the right products and helps them complete purchases smoothly.
  • Sales Growth: Our AI Agents make personalized product recommendations, add items to the cart within chats, and upsell, driving higher revenue.
  • AI-Powered Efficiency: Achieve up to an 85% self-resolution rate, reducing the need for live agents while maintaining high customer satisfaction.
Results

Transform Your Business with AI Solutions

LiveX AI customers report significant improvement in retention, trial conversion, self-resolution rate, and costs in the first few months!

5x+
Lead Conversion

Provide personalized recommendations and product guidance to close more sales.

85%
Cost Reduction

Achieve cost efficiency by automating routine tasks, freeing up live agents for more complex issues.

2
Months Payback

On average, receive ROI within two months of implementing our solutions.

Revolutionize

Give your customers the ultimate VIP experience and stand out from the competition — Choose LiveX AI today.

Akool partnered with LiveX AI’s ChurnControl, reducing churn by 26.4% and achieving a 40x+ ROI within the first month through proactive, personalized customer engagement.

LiveX AI's partnership with Amazfit leverages NVIDIA NIM and Google Kubernetes Engine, achieving a 6.1x increase in token speed to deliver real-time, personalized customer experiences, enhancing interactions while significantly reducing costs.

Wyze's complex smart home products led to long support times and strained resources. LiveX AI's AI-powered search boosted self-service rates to over 80%, delivering fast, personalized responses and improving customer satisfaction.

FAQs

Find answers to commonly asked questions about our AI Support Agent.

What is LiveX AI?

LiveX AI is a cutting-edge AI Agent, poised to act as a digital extension of your business—your AI Assistant—enhancing customer engagement, support, and sales operations. It uses advanced AI to deliver human-like interactions that mirror your brand’s voice and tone across all forms of communication, including text, email, and voice, whether through the web or smartphones. Businesses that integrate LiveX AI can quickly experience a host of benefits: increased sales, reduced returns, happier customers, and richer insights from customer data.

What is an AI Agent, and how does LiveX AI fit this role?

LiveX AI is an AI sales and support agent that leverages Generative AI to interact with customers with the tone and knowledge of one of your most effective and efficient employees. The AI Agent will guide customers through any journey on your site, from product information to purchase, support, and upsell. LiveX AI offers personalized recommendations to boost your business's efficiency as it engages and connects with your customers.

Can LiveX AI be used as an AI customer support tool?

Absolutely, LiveX AI excels as an AI customer support tool. It provides real-time, intelligent responses to customer inquiries, significantly improving response times, reducing returns, and improving overall customer satisfaction.

What if I sell through a 3rd party? Can LiveX AI help me?

Absolutely, LiveX AI is versatile enough to support businesses that sell through third-party platforms. Even if you don’t sell directly, LiveX AI can help you engage with customers via their smartphones, answer their queries, and guide them through the purchasing and support process, enhancing their overall experience with your brand.

Is LiveX AI integrated into leading platforms?

LiveX AI products and solutions seamlessly integrate with major platforms like Shopify, Zendesk, and HubSpot, enabling you toenhance your existing workflows and customer engagement strategies without disruption.

What benefits does LiveX AI offer over traditional support methods?

Unlike traditional support methods, an AI support bot like LiveX AI offers 24/7 availability, instant responses, and the ability to handle a high volume of inquiries without compromising quality, thus enhancing operational efficiency.

Why should I use LiveX AI over other AI solutions?

LiveX AI offers proactive, personalized customer support that seamlessly blends with your brand’s unique voice. LiveX AI enhances your brand with proactive, personalized support, setting up for others in just a few weeks. By leveraging multimedia capabilities, LiveX AI can display product images, videos, and detailed descriptions, creating a more engaging and informative shopping experience. It excels in all communication, quickly boosting sales, and satisfaction while cutting costs. With LiveX AI, you're adopting technology and enriching customer relationships.